Matthew Line-Hayward
Burnout Recovery and Resilience Coach
Helping professional men recover from burnout and rediscover who they are beyond their job title.
Where People Risk Usually starts
Most people issues don’t begin as major problems. They begin as uncomfortable conversations that don’t quite happen, decisions that are delayed because the timing never feels right, or situations that are managed “for now” because there’s too much else going on.
Under sustained pressure, judgement narrows. Managers become hesitant or overly cautious. HR teams end up carrying risk on behalf of the organisation, often without the space to think things through properly. Exit feedback is collected but not always acted on. Over time, pressure accumulates quietly until it surfaces as formal ER, disengagement, absence, burnout, or people leaving unexpectedly.
By that point, options are usually limited.
Why this work exists
My background is in HR, working closely with leaders and managers through employee relations, organisational change, and high-stakes people decisions. Over time, a clear pattern emerged. Issues rarely escalated because of poor policy or bad intent. They escalated because pressure distorted judgement.
Managers delayed difficult conversations. ER handling became inconsistent. Risk was absorbed rather than addressed, until it eventually surfaced as complaints, exits, or burnout.
That experience shapes how I work today.
What I do
I help organisations reduce people risk at the point where judgement, responsibility, and pressure collide.
That means supporting sound ER decision-making, strengthening management capability in real situations rather than theory, and identifying where human risk is starting to build before it becomes disruptive or costly. I work alongside the people dealing with the issue, not at a distance from it.
How I help Organisations
I provide structured ER support for complex or high-risk situations, working alongside HR teams and managers to review cases, sense-check fairness and consistency, and strengthen decision rationale before action is taken. Managers are supported to prepare for difficult conversations so meetings are handled calmly and clearly, reducing the likelihood of escalation or complaints.
Alongside this, I support management capability under pressure. This often includes targeted one-to-one work with managers or individuals who are absorbing a disproportionate amount of load, navigating difficult decisions, or operating in roles where confidence has been knocked by change, complaints, or scrutiny. The focus is on restoring clarity and judgement so the same issues don’t keep repeating.
Where organisations want deeper insight, I design and conduct exit and stay interviews on their behalf, providing a safe and independent space for honest feedback. I analyse patterns linked to workload, management capability, pressure, and culture, and translate that insight into clear, prioritised action. The aim is earlier understanding, not retrospective reporting.
Book A Discovery Call
Let’s talk about where you really want to be, what’s holding you back and how I can help.
Create A Plan Together
We’ll create a bespoke package for where you’re at and create a roadmap to help you reach your goals.
Rest and Recover
I’ll help you implement my proven strategies and specific steps to empower you and create the life you truly want to live!
Is this you?
Tired before the day even starts and always on edge, never switching off?
Struggling to focus or decide and snapping at the people you love?
Feeling guilty for resting, even when you’re exhausted
Wide awake at 3am, dreading the alarmBody present, mind somewhere else
Don't worry, I can help!
Ready to Feel Like Yourself Again?
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What People Say
Finding Matt and the support he offered me changed my mindset completely and the path I was taking. Starting my journey with Matt was scary at first, stepping into the unknown and like many others, those questions circulated my head. Is this really going to work? What can I learn about myself? From the first session, I knew Matt was the right person to help me through a very stressful time both in and out of work. His approach, knowledge and passion shone through and I have every trust in Matt to support me through any challenge now or in the future.
Matt was an amazing and profound help to me. He was patient, kind but assertive enough to give me feedback when I needed it. He has some amazing techniques to help me gain clarity on my thoughts and understand what’s stopping me – in both my personal and professional life. Immediately after the sessions, I felt uplifted and like a weight was off my shoulders I can’t believe I was missing out on this for so long. Would recommend to anyone who isn’t feeling 100% fulfilled or who just wants more from life.”
I am so glad I reached out to Matt to help with some major life struggles.He has helped me to focus better on the goals I wish to achieve and per-sue different avenues in relation to my career I was dealing with very low mood and burn out and needed to find the real me again.Matt's coaching allowed me to address my anxieties utilise the right tools to get me back on track. Mental health in men is so important and Matt is doing great work to break the taboo in asking for and receiving help
Burnt out but still functioning?
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